Privacy Policy

• This privacy policy sets forth how Volant Aerial uses and protects any information that you give Volant Aerial when you use this website.
• Volant Aerial is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
• Volant Aerial may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from February 2019.
• What we collect
• We may collect the following information:
• Information about your computer including your IP address, geographical location, browser type and version, and operating system;
• Information about your visits to and use of this website including the referral source, length of visit, page views, and website navigation paths;
• Information, such as your email address, that you enter when you register with our website;
• Information that you enter when you create a profile on our website—for example, your name, profile pictures, gender, birthday, relationship status, interests and hobbies, educational details, and employment details;
• Information, such as your name and email address, that you enter in order to set up subscriptions to our emails and/or newsletters;
• Information that you enter while using the services on our website;
• Information that is generated while using our website, including when, how often, and under what circumstances you use it;
• Information relating to anything you purchase, services you use, or transactions you make through our website, which includes your name, address, telephone number, email address, and credit card details;
• Information that you post to our website with the intention of publishing it on the internet, which includes your username, profile pictures, and the content of your posts;
• Information contained in any communications that you send to us by email or through our website, including its communication content and metadata;
• Any other personal information that you send to us.
• What we do with the information we gather
• We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• Administering our website and business.
• Personalizing our website for you.
• Enabling your use of the services available on our website.
• Sending you goods purchased through our website.
• Supplying services purchased through our website.
• Sending statements, invoices, and payment reminders to you, and collecting payments from you.
• Sending you non-marketing commercial communications.
• Sending you email notifications that you have specifically requested.
• We may periodically send promotional emails about new products, special offers or other information, which we think you may find interesting using the email address, which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
• Providing third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
• Dealing with inquiries and complaints made by or about you relating to our website;
• Keeping our website secure and prevent fraud;
• Verifying compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website private messaging service); and
• If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.
• Your privacy settings can be used to limit the publication of your information on our website and can be adjusted using privacy controls on the website.
• We will not, without your express consent, supply your personal information to any third party for their or any other third party’s direct marketing.
• Disclosing Personal Information
• We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy.
• We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) as reasonably necessary for the purposes set out in this policy.
• We may disclose your personal information:
• to the extent that we are required to do so by law;
• in connection with any ongoing or prospective legal proceedings;
• in order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
• to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
• to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
• Except as provided in this policy, we will not provide your personal information to third parties.
• Retaining Personal Information
• This Section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations regarding the retention and deletion of personal information.
• Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
• Without prejudice to article G-2, we will usually delete personal data falling within the categories set out below within 30 days of request.
• Notwithstanding the other provisions of this Section, we will retain documents (including electronic documents) containing personal data:
• to the extent that we are required to do so by law;
• if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
• in order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
• International Data Transfers
• Information that we collect may be stored, processed in, and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
• Information that we collect may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area.
• Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
• You expressly agree to the transfers of personal information described in this Section: International Data Transfers
• Security
• We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
• All electronic financial transactions entered into through our website will be protected by encryption technology.
• You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
• You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
• How we use cookies
• A cookie is a small file, which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
• We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
• Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
• You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
• Links to other websites
• Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
• Controlling your personal information
• You may choose to restrict the collection or use of your personal information in the following ways:
• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@volantaerial.com
• We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
• You may request details of personal information, which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please email us at info@volantaerial.com.
• If you believe that any information that we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
• Amendments
• We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you understand any changes to this policy. We may notify you of changes to this policy by email or through the private messaging system on our website.
• Your Rights
• You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to the following:
• the payment of a nominal fee; and
• the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a notary plus an original copy of a utility bill showing your current address).
• We may withhold personal information that you request to the extent permitted by law.
• You may instruct us at any time not to process your personal information for marketing purposes.
• In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
• Third Party Websites
• Our website includes hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.
• Updating information
• Please let us know if the personal information that we hold about you needs to be corrected or updated.